Customer Guarantee
At Inspire Training & Development, we are committed to providing exceptional customer service and learning experiences that go beyond your TESOL expectations. We believe in the quality and effectiveness of our training program, and we stand behind them with our customer guarantee. This guarantee is designed to give you peace of mind and confidence when choosing our services.
Our Guarantee:
We guarantee that your TESOL training will be led by highly experienced instructors who are specialists in the ESL field. Our trainers are not only skilled educators but also passionate mentors who deliver engaging, practical, and professional sessions tailored to your success.
At Inspire, we believe in second chances for growth and improvement. If you complete our full TESOL course but do not meet the passing standards on the first attempt, you may retake a future TESOL course for free within 12 months, until all passing standards have been achieved. This reflects our dedication to your success in the ESL field.
Up-to-Date and Industry-Relevant Content:
Our TESOL course is built on a foundation of current and relevant methodologies aligned with global ESL teaching standards. We continuously review and update our curriculum to ensure it reflects the latest industry trends and best practices, preparing you to excel in any teaching environment.
Interactive and Practical Learning Environment:
We assure a dynamic and immersive learning experience designed to promote active participation. Our sessions emphasise collaboration, discussions, and real-world teaching scenarios, empowering you to apply your skills effectively in the classroom.
Comprehensive and Accessible Resources:
We ensure easy access to all essential course materials, including manuals, handouts, and digital resources. These materials are thoughtfully designed to complement your training and are to serve as a lasting reference throughout your teaching career.
Transfer Option:
At Inspire, due to our rigorous consultation procedure and as a replacement to a refund, we offer a transfer option in cases where a deposit or full fee has been received and you can no longer attend our training programme, then you may transfer your reserved seat to someone else within 6 months.
Request for Transfer: To initiate the transfer process, you must submit a written request to ensure we register the chosen person into our training programme. The request should clearly state the name and contact details so that our team can consult and continue to procedure to joining our course. See below details.
Transfer Conditions:
To Another Individual: You may transfer your enrolment to another person. The new participant must meet the course’s eligibility criteria and agree to Inspire’s terms and conditions.
Initiating Contact:
Transfers must be requested via email at hello@inspire-td.com, including your name, course details, and reason for the transfer.
All transfer requests are subject to administrative approval and course availability.
Exclusions:
If you registered 6 months prior to the request of transfer date, the transfer may not be accepted and the deposit or fee may be forfeited.
Attendance and Participation:
Active participation is key to a successful learning experience. Participants must attend and actively engage in all scheduled training sessions. Your commitment to the program ensures you gain the maximum benefit from our expert instruction and resources, solidifying your employment in the ESL industry.
Conclusion:
At Inspire TESOL, your growth and success are at the heart of everything we do. Our customer guarantee reflects our unwavering commitment to delivering exceptional training experiences. We are dedicated to equipping you with the skills, tools, and confidence you need to thrive in the ESL industry. We strive to continuously improve our programmes and provide you with the knowledge and skills you need to succeed in your professional teaching journey. Choose Inspire Training & Development, as we guarantee to help you succeed in the ESL field.
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